Take Your Supermarket Refrigeration Skills to the Next Level
Supermarket Service Program (On-Demand)
From alarms to action: Fix supermarket refrigeration problems with confidence
Self-paced training program built to give you practical, real-world supermarket refrigeration knowledge.
Learn anytime, anywhere, and build the skills that will set you apart as a solid, reliable refrigeration professional.
This on-demand Service Program is designed to:
- Feel prepared when the phone rings, even on complex supermarket calls
- Find the problem faster instead of chasing symptoms
- Learn how rack systems, controls, and components actually work together
- Troubleshoot faster and avoid time consuming callbacks
Learn anytime, anywhere with fully pre-recorded lessons at your own pace.
WHAT DOES THIS ON-DEMAND SUPERMARKET SERVICE PROGRAM PROVIDE FOR YOU?
Start Learning Right Away
On-Demand Video Lessons
Field-Ready Knowledge
Quizzes & Assignments
Certificate of Completion
Our goal is to help you walk into supermarket service calls with confidence and actually understand what the system is doing. This training is built so busy technicians can learn anytime without the pressure of a set schedule.
Be part of the community!
You’ll be invited to join the Refrigeration Mentor Hub, our private community of refrigeration professionals where learning continues beyond the course.
Inside the Hub, you get:
A dedicated chat for Students to talk and ask questions
Direct access to Trevor and RM Ambassadors during live meetups
Support from technicians facing the same challenges you are
Certification
Complete all modules and quizzes to earn your Supermarket Service Program Certificate of Completion from Refrigeration Mentor. This shows your company that you’ve taken the time to build real supermarket refrigeration skills.
This training is for professional development and is not a substitute for any local Refrigeration or HVAC licenses. Always follow your local codes, safety rules, and site procedures.
Self-Paced Training Breakdown
Supermarket Service Fundamentals & System Designs
Oil Management and High Side Component Troubleshooting
Condenser Setup and Low Side Component Troubleshooting
Servicing and Troubleshooting Procedures
Testimonials
Frequently Asked Questions
Is this a live training?
No. This is a pre-recorded, on-demand program. You can watch the lessons anytime you want and learn at your own pace.
What is an on-demand training?
It’s a self-paced course you can start anytime. You watch the lessons when it fits your schedule, learn at your own speed, and come back to the material whenever you need it. No fixed class times and no pressure.
Can I take this training on my phone?
Yes. You can watch the lessons on any device, including your phone or tablet.
What if I get busy?
No problem. It’s on-demand. You can pause anytime and continue when your schedule allows.
How long do I have access to the training?
You’ll receive 12 months of full access to the Supermarket Service Program starting from the date of purchase. This gives you plenty of time to review the lessons and revisit key topics as needed while working in the field.
Who is this program designed for?
This program is built for refrigeration technicians, apprentices, and anyone who wants to understand supermarket refrigeration systems. It’s also perfect for those who want to learn on their own time frame, with no pressure and no fixed schedule.
Do I need supermarket refrigeration experience before taking this course?
This course is designed for technicians who are already comfortable working in the field. A basic understanding of refrigeration fundamentals and hands-on tool experience is strongly recommended to get the most value from the training.
Do I get a certificate of completion?
Yes. When you finish all modules and quizzes, you’ll receive a Certificate of Completion from Refrigeration Mentor.
Does this count as a license or certification for supermarket refrigeration work?
No. This is a professional development program. You still need to follow your local HVAC and refrigeration licensing rules.
About Refrigeration Mentor
Refrigeration Mentor is a international training and development organization that is dedicated to training, educating, and mentoring refrigeration professionals throughout the industry. The founder, Trevor Matthews who is a Certified Training & Development Professional and a subject matter expert in commercial refrigeration systems, has worked as a technician installing, commissioning, and servicing supermarket racks, commercial refrigeration, and HVAC systems.
Trevor has trained thousands of technicians, managers, and business owners and has helped educators, contractors and manufacturers develop trainings around specific refrigeration topics that met their needs. Trevor takes a systematic approach when designing a program and makes sure the information is easily digestible from servicing and troubleshooting systems to making technologies like CO2 refrigeration seem simple to work with, while motivating and building confidence in the learners.
We pride ourselves on providing honest, value-adding, and high-quality training services. We work with our clients to customize learning and development programs that meet their specific needs, from technical training design to full program rollouts that focus on building a culture around training, education and mentoring within your organization.
