PROCHILLER ADVANCED SERVICE AND OPERATION MASTERCLASS
(ON-DEMAND)
DO YOU WANT TO BECOME A TOP CHILLER TECHNICIAN IN YOUR ORGANIZATION?
This On-Demand Advanced Service and Operation Masterclass is built to help you:
- Build your confidence
- Further your advanced knowledge
- Create a stepping stone for those aspiring to become a lead tech within their organizations
Learn anytime, anywhere, and at your own pace with fully pre-recorded lessons.
What does this Self-paced Masterclass provide for you?
Start Learning Right Away
On-Demand Video Lessons
Field-Ready Knowledge
Quizzes & Assignments
Certificate of Completion
- Master the Essentials: On-demand chiller training with clear, step-by-step lessons you can watch anytime.
- Reinforce Your Knowledge: Self-paced quizzes to help you check your understanding as you go.
- Expert Guidance: Learn from real field experience and proven methods used by top chiller technicians.
- Troubleshooting Skills: Build the confidence to diagnose and fix complex chiller issues on your own.
- Certification: Earn a Certificate of Completion to show your skills and strengthen your career path.





Are you tired of running into chiller problems that slow you down on the job?
This on-demand course is built to help you handle the most common system issues technicians face with ProChiller systems. Here’s is just a few of what we’ll cover:
- LP Freeze, High Pressure & Compressor Trips
- Pump Issues, Flow Issues & VFD Issues
- Refrigerant Charge Issues
- Glycol Concentration Testing
- Troubleshooting Temp Sensor Failure / Trip
- Root Cause of Chiller and Compressor Trip
- TCC / PROElliot Controller Issues
- Emerson EUC Control Questions
Testimonials








Certification
Complete all modules and quizzes to earn your Advanced Service and Operation Masterclass Certificate of Completion from Refrigeration Mentor and ProChiller. This shows your company that you’ve taken the time to build real chiller knowledge and improve your skills.
This training is for professional development. It is not a replacement for any local Refrigeration or HVAC licenses. Always follow your local codes, site rules, and safety procedures.
Chiller or commercial refrigeration experience is recommended but not required.
Frequently Asked Questions
Is this a live training?
No. This is a pre-recorded, on-demand program. You can watch the lessons anytime you want and learn at your own pace.
What is an on-demand training?
It’s a self-paced course you can start anytime. You watch the lessons when it fits your schedule, learn at your own speed, and come back to the material whenever you need it. No fixed class times and no pressure.
Can I take this training on my phone?
Yes. You can watch the lessons on any device, including your phone or tablet.
What if I get busy?
No problem. It’s on-demand. You can pause anytime and continue when your schedule allows.
How long do I have access to the training?
There is no expiry at this time. You get full access for as long as the program is available, so you can review the lessons anytime you need them.
Who is this program designed for?
This program is built for chiller technicians, commercial refrigeration techs, and anyone who wants to strengthen their knowledge of ProChiller operation and service. It’s also ideal for those who prefer to learn on their own time frame, with no pressure and no fixed schedule.
Do I need chiller experience before taking this course?
No. This program is designed for anyone who wants to understand and feel confident working with ProChiller systems, whether you’re newer to chillers or want to sharpen your skills.
Do I get a certificate of completion?
Yes. When you finish all modules and quizzes, you’ll receive a Certificate of Completion from Refrigeration Mentor.
Does this count as a license or official chiller certification?
No. This is a professional development program. You still need to follow your local refrigeration and HVAC licensing requirements for any work that needs certifications.
About Refrigeration Mentor
Refrigeration Mentor is a international training and development organization that is dedicated to training, educating, and mentoring refrigeration professionals throughout the industry. The founder, Trevor Matthews who is a Certified Training & Development Professional and a subject matter expert in commercial refrigeration systems, has worked as a technician installing, commissioning, and servicing supermarket racks, commercial refrigeration, and HVAC systems.
Trevor has trained thousands of technicians, managers, and business owners and has helped educators, contractors and manufacturers develop trainings around specific refrigeration topics that met their needs. Trevor takes a systematic approach when designing a program and makes sure the information is easily digestible from servicing and troubleshooting systems to making technologies like CO2 refrigeration seem simple to work with, while motivating and building confidence in the learners.
We pride ourselves on providing honest, value-adding, and high-quality training services. We work with our clients to customize learning and development programs that meet their specific needs, from technical training design to full program rollouts that focus on building a culture around training, education and mentoring within your organization.
